Frequently Asked Questions

Our designs are normally sold size by size. However, in the description of each product you can find it in the upper right side. When the design has any size consideration, this will be detailed in the respective description. If you are in between sizes, we usually recommend buying a larger size.

There’s a period of 30 calendar days after the purchase to make a change, this can be done in the physical store in Medellin – Colombia Cra. 34 # 8 A-18 Provenza/Poblado, or presenting the purchase invoice by contacting MP PATRICIA MEJIA in any other channels established for this purpose (+57 34 4447673, +57 3113089779,, For more information visit our change policy in the terms and conditions section.

For international shipments our carrier is DHL, however, you can check the coverage of countries in WWW.DHL.COM.

Our Pink House is located in Medellin at Cra 34#8ª-18 Provenza, Poblado. If you are not in Medellin you can contact us by Whatsapp +57 3113089779 or leave a message through the contact us section.

Our main raw material is leather, we also use textiles, lycras, velvets and suede. We do not use synthetic materials. You can see the materials of each design in the description of each product.

Marks or irregularities in natural leathers may appear; these are unique characteristics by their nature, they should not be considered defects.

To preserve the value and beauty of each piece, we advise you to take the following precautions:

*Avoid contact with water, oily substances, make-up, perfumes and light-colored clothing.

*Light colors are particularly sensitive to light, dust and stains.

Do you have any other questions?